FAQs

For our most popular seamless leggings, we use Nylon and Spandex as our materials, these materials can make you feel buttery soft naked feelings meanwhile protect your muscle and skin during a workout.

In order to give users the best experience, we use the highest quality materials on the market to make our products. So to prolong the life of the product, we recommend hand washing for all products.

While they might look the same to the naked eye, but the seamless leggings are made by a whole woven pieces of fabric that sew together, hence all of the different kinds of seams from the waistband to the crotch seam. It tends to be far more lightweight, with more stretch and shape retention than regular leggings.

If you prefer a tighter, more compressive fit, and like to keep all of your curves tucked in, then you’ll most likely prefer regular cut leggings.

However, if you’re a lover of super-lightweight activewear, then you’ll go wild for the seamless leggings.

There will be no see-through or camel toes when you wear our leggings unless you picked up the wrong size, if you need any size guidance, click here to choose the right size or simply contact our customer service to help you walk through the problem.

All our products are sold only after passing a strict squat test, you don’t need to worry about the leggings will fall to pieces or pilling.

We accept Paypal and all major credit/debit cards such as: Visa, MasterCard, American Express, etc…

If you have trouble paying via credit card: Please check your card information to make sure they are correct, including the expiration date, cardholder name, security code as well as billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, we suggest trying a different card or payment method.

Maybe you can change your network and browser and try again, the network status is also a factor that affects the payment.

If the above instructions fail please contact your bank or contact us with as much detail along with the error messages. so that we may assist you.

If you notice a mistake with your order after payment, please send us an Email to contact@suuksess.com or contact with our customer service on website/Instagram.

*Please note that we can help you to change the size, removing an item, changing your shipping address before shipment. Once your package is shipped, we will not be able to change the order for you.

Suuksess provides a 14-day warranty on all products except final sales. Exchanges and Refunds will be accepted within 7 days of your original receipt of the order. Beyond 7 days ONLY EXCHANGES will be accepted within 14 days of the original receipt of the order.

Please see the specific terms on our Return & Exchange policy.

If you decide to abandon an order just after the payment, please contact our customer service as soon as possible before the package being ship out.

We provide different shipping methods of you including Economic Shipping, Standard Shipping and Express shipping.

Standard shipping normally takes 5-7 business days for delivery in U.S., and it'll take 7-10 business days for worldwide shipping, we will provide tracking information about 2 days after order placing.

For the order over $49, we provide free shipping.

The shipping fee for standard shipping would be $10 and for the express shipping the shipping fee would be $25.

For US domestic orders we offer standard shipping (5-7 business days), and Express shipping (2-5 business days). Please note shipping times are estimates. And the time starts counting from the time of shipping out.

We cannot guarantee delivery times due to inclement weather, customs, and other factors outside the control of Suuksess. 

Once you have received your shipping confirmation e-mail containing the waybill tracking number, kindly visit the tracking website here for updates. Simply enter your waybill tracking ID in the field to check the status. Please allow 24 hours after you have received the shipping confirmation e-mail for the status to be updated.

If your address is wrong, you can contact us to change it within 12 hours, so we can change the address for you before it has been shipped out.

Orders ship out from Suuksess within 24 hours from when the order is processed. Orders placed during the weekend are processed and shipped on the following business day. During high volume periods, the processing time may increase.

You should have received a confirmation e-mail instantly after placing an order. A shipping e-mail should also follow as soon as we finish processing your order. If you did not receive an email from Suuksess at all within a few hours of placing your order, please check your Spam folder. It is also possible that you entered the wrong e-mail address or it was misspelled when you checked out.

Please keep an eye on your package status and pick up the package as soon as possible when it delivers to your address. If you do not receive the packages,

1. Please wait 36 hours for the actual delivery of the packages, sometimes the information online would be earlier than the actual delivery.

2. Ask your family members or your neighbors to check if they received them for you.

3. Check your surveillance camera to see if someone took it without informing you.

4.Check all the properties surrounding your address to see if the package delivers there.

Please note that we won't accept any missing package issue without proof or evidence from the local post office.

Suuksess provides a 30-day warranty on all products except items from FINAL SALES/FLASH SALES/BFCM SALES/FREE GIFT. Exchanges and Refunds will be accepted within 14 days of your original receipt of the order. Beyond 14 days ONLY EXCHANGES will be accepted within 30 days of the original receipt of the order.

Please note that all orders could be only exchange/return once time.

Below are the requirements for us to accept your return request:
All return items must be unused and undamaged. Washing or altering the item/s in any way is considered damaging. We suggest wearing it over other pieces of clothing when you are trying it on for the first time to avoid stains and damage.
It must be returned in original condition, complete with its hang tag and sanitary strip

1. Please contact our customer service here with your order number and products photos: contact@suuksess.com
2. Please allow 1-2 business days for our team to process and approve your return request.
3. Once your request has been approved, you will receive an email containing the return address, the return authorization number, and other pertinent details.
Ship the item/s back to the address stated.
4. Once we've received the item/s, we will send you an email updating you of their status.
5. After we've checked the item/s and it has passed our quality control, we will process the refund immediately. The refund money will be transfer back to your original account within 2-7 business days due to the efficiency of different banks.

Note: The shipping fee you paid for the order/ The shipping fee we paid for the free-shipping order /The shipping fee of the return package will not be refunded.

Note: SUUKSESS cannot be held liable for missing shipments if you waive the signature requirement as the logistics provider is outside of our control. We also recommend keeping the Tracking ID should issues arise.
Item/s returned without a return request number will not be accepted and will be returned to you at your cost.

No, you only need to return the items you wish to be return.

We will send you the exact address in an email once we have approved your return request.Please notice that the available return warehouse is currently located in China.

The approval, checking and crediting process from our team will only take 3-5 business days in total. The duration and length of time for this will largely depend on your chosen return shipping method. Using standard postal mail will usually delay this process to around 1 month.

Share details about your shipping policies, item returns, or customer service.

Share details about your shipping policies, item returns, or customer service.

Once agreed, refunds will be processed promptly using the same method as the original payment. Please allow up to 14 days (but usually it's quicker). If you require a Credit Note for your accounts please mention this so we can email it to you.

* Note: The shipping fee you paid for the order/ The shipping fee we paid for the free-shipping order /The shipping fee of the return package will not be refunded.

Unfortunately, unless the item is defective, we cannot shoulder any fees.
The whole team strives to answer all sizing inquiries, so please don't hesitate to send us a message. We'll try our best to go beyond the size guide and recommend the best fit for you. E-mail us at contact@suuksess.com.

All of our styles are inspected before being shipped to ensure the highest quality garments are being sent to you. In the unlikely event that items are faulty, contact us contact@suuksess.com within 7 days of receipt. Please include images showing the faulty/damaged product. We'll make sure to sort out the problem quickly.