SHIPPING & DELIVERY
We provide different shipping methods of you including Economic Shipping, Standard Shipping and Express shipping.
Standard shipping normally takes 5-7 business days for delivery in U.S., and it'll take 7-10 business days for worldwide shipping, we will provide tracking information about 2 days after order placing.
For the order over $69, we provide free shipping.
For US domestic orders we offer standard shipping (5-7 business days), and Express shipping (2-5 business days). Please note shipping times are estimates. And the time starts counting from the time of shipping out.
We cannot guarantee delivery times due to inclement weather, customs, and other factors outside the control of Suuksess.
Once you have received your shipping confirmation e-mail containing the waybill tracking number, kindly visit the tracking website here for updates. Simply enter your waybill tracking ID in the field to check the status. Please allow 24 hours after you have received the shipping confirmation e-mail for the status to be updated.
If your address is wrong, you can contact us to change it within 12 hours, so we can change the address for you before it has been shipped out.
Orders ship out from Suuksess within 24 hours from when the order is processed. Orders placed during the weekend are processed and shipped on the following business day. During high volume periods, the processing time may increase.
You should have received a confirmation e-mail instantly after placing an order. A shipping e-mail should also follow as soon as we finish processing your order. If you did not receive an email from Suuksess at all within a few hours of placing your order, please check your Spam folder. It is also possible that you entered the wrong e-mail address or it was misspelled when you checked out.
Please keep an eye on your package status and pick up the package as soon as possible when it delivers to your address. If you do not receive the packages,
1. Please wait 36 hours for the actual delivery of the packages, sometimes the information online would be earlier than the actual delivery.
2. Ask your family members or your neighbors to check if they received them for you.
3. Check your surveillance camera to see if someone took it without informing you.
4.Check all the properties surrounding your address to see if the package delivers there.
Please note that we won't accept any missing package issue without proof or evidence from the local post office.